Equally good alternatives to collaboration

Yesterday I posted an article that sought to give a broader frame to the idea of cross-sector nonprofit collaboration: placing collaboration within a process of negotiation to create new value. Today I will break down negotiation a little bit further to show why I think it’s important to take a broader frame of things and maybe even get semantic. Updated to add: :-)

When I’m talking about negotiation, I’m really talking about one particular piece of community engagement. Community engagement is all about self-evaluation (what can we offer the community?), communications/outreach (sending and receiving), and creating opportunities for participation—leadership, governance, programming and volunteerism all included. Negotiation is the piece where you are actively communicating with specific members of the community: individuals, groups, organizations, businesses and government.

So if collaboration is just one option within negotiation, what are the others? To that I really like the Thomas-Kilman Conflict Management Model:

Assertiveness (Y-Axis) is the extent to which you attempt to satisfy your own concerns, values, or interests.

Cooperativeness (X-Axis) is the extent to which you attempt to satisfy their conncerns, values or interests.

It’s designed specifically for individual conflict management situations, but I think it really helps to illuminate the different ways you can interact with another party that intentionally produces an outcome.

What I like about the instrument is that it’s non-judgemental; none of the strategies are intrinsically the best; instead the best is the one that is most effective or appropriate in the situation at hand. Not every situation can be collaborative because of limited time, resources, or competing values and interests.

Understanding the different approaches you can take to—as I said yesterday—create value, is important and provides a broader framework with which you can understand your organization’s place in the community, and act to positively and iteratively transform its actions.


How to create cross-sector nonprofit value

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I really like this post from Entry Level Living about the need for nonprofits and for-profits to collaborate in these dicy economic times. She lays out some good examples of collaboration and ties it into a compelling sandwich. But it also begins with a an false cliche (nonprofits war with the for-profits) and doesn’t actually get beyond the the assumption that collaboration is an intrinsic good. The interesting and unanswered piece (for anyone who isn’t a millennial, like the Allison of Entry Level Living and I) is: why the hooey should we care about collaboration?

The answer: you shouldn’t. You should care about creating value, collaboration is just a means to getting there (and not the only one, at that). Entry Level Living lays out some fine examples that do create value, but doesn’t provide a strict method for thinking about value-creation.

So let’s talk about value:

Nonprofits tend to talk more about values—our mission, our vision, our culture of caring—than the value (no ‘s’) we create. Most of the value we do talk about is tied up into our values. The value theory of nonprofits mostly has to do with creating moral goods: things someone is morally obligated to strive for (education, self-reliance, non-violence, positive familial and community relations, etc.). In nonprofit parlance that is called Social Value.

We tend not to talk about the Economic Value we have: our brand and name-recognition; our well-developed skills or expertise; and our general social authority and legitimacy (a fancy way of saying people trust us)… to name a few.

While Social Value is good (duh!), it has no meaning in cross-sector collaboration: it’s just not the business of business. Economic Value is meaningful for cross-sector collaboration, and that’s where nonprofits should be spending their time. If you’ve ever heard someone say “ Monetize your Core Competencies”, they’re talking about your Economic Value, not your Social one.

So now that you know about value, how do you create it in cross-sector collaboration? To begin with, we’re going to toss the word collobaration and replace it with a broader and more neutral term: negotiation. While collaboration may be a strategy within negotiation, negotiation encompasses the entire scope of communication that you may be engaged in.

Cross-sector negotiation means thinking of creative ways to combine your nonprofit’s Economic Value with a for-profit’s Economic Value in such a way that you create more value than existed in the first place.. In negotiation theory, this is called “joint value”. In more metaphorical terms, you’ve just enlarged the pie.

For example, if you’ve ever had a corporate volunteer day, you’ve done exactly this: you combined your social authority and legitimacy as do gooders with a for-profit’s staff-as-volunteers. The for-profit received CSR (Corporate Social Responsibility) PR and personal development (the warm fuzzies) for staff; you received cheap labor; and both of you did it for less than the cost of an alternative plan (advertising campaign and professional staff development for them; part-time paid labor for you).

Nonprofits and for-profits aren’t at war; they are just similar looking games with somewhat different rules. The secret to winning is to look for cross-over skills, strategies and players. Evaluating the economic value of your nonprofit is a good place to start.


When “good” is better than “best”

I ran across this interesting quote from Bruce Schneier on a competition for choosing a new general secure hash function:

NIST has stated that the goal of this process is not to choose the best standard but to choose a good standard. I think that’s smart of them; in this process, “best” is the enemy of “good.” My advice is this: immediately sort them based on performance and features. Ask the cryptographic community to focus its attention on the top dozen, rather than spread its attention across all 80 – although I also expect that most of the amateur submissions will be rejected by NIST for not being “complete and proper.” Otherwise, people will break the easy ones and the better ones will go unanalyzed.

I think it’s such an interesting statement because it so succinctly encapsulates the intrinsic dearth of time and resources that would be required to actually determine which is best.

With some lazy googling, I also came across this article about purchasing wine:

…consumers irrationally (at least from a wine lover’s perspective) chase after bottles that critics have awarded 90 points or more, but shun those in the 85 to 89 range, even though the lower-rated wines may be cheaper, more flexible with food and readier to drink.

Vintage ratings, like wine ratings in general, have a powerful psychological effect on consumers. The higher the number, the greater the desirability of the wine, which feeds into the myriad reasons people make their buying decisions. It should be no surprise that, as with cars, clothes, handbags and other consumer goods, status seeking, showing off and fear of embarrassment all play important roles.


Being Wrong is Right, but not in the education system

I listened to the TED talk of Sir Ken Robinson on education from the tweet of Chris Brogan.

The short quote:

If you’re not prepared to be wrong, you’ll never come up with anything original.

But there is a lot more there about how the education system is built to get people into college as an end in and of itself.

Sir Robinson also mentioned Picasso’s quote:

Every child is an artist. The problem is how to remain an artist once we grow up.


Birthday Wishlist

My birthday is coming up on the 24th of November. Twenty-six. In the tradition of my friend Rebecca, below is a list of things I would like.

Intangibles can be emailed to me at [email protected]

Tangibles can be mailed to me at the address below (email me if you need postage/shipping subsidy):

Ben Sheldon

12 Germania St. #2

Jamaica Plain, MA02130

GEO: 42.315195, -71.102057

Consumables (singular)

Please leave your name in the comments if you plan on getting me one of these, so I can take it off the list and not get a bajillion of them.

  1. Sack of beans for pie crust pre-baking (ie, I want the SACK, not necessarily the beans)
  2. Colorful ~4 cup teapot (not kettle) with tea strainer
  3. Banana Fruit Case (a lightweight case for carrying bananas unscathed)
  4. Silicon Baking Mat (for cookies, etc.)
  5. Ceramic loaf pan

Consumables (multiple)

  1. Small ~1” buttons— fun, emblamatic or colorful… but not ironic
  2. 1.5-2” ribbon (~2 feet worth) for brim of hat
  3. Multicolored v5 pens (red, yellow, green, etc.)
  4. Loose mint, kukicha, jasmine tea
  5. Smartwool socks (medium and heavy weight) for normal size foot (US 10½)
  6. Small wind-up toys

Mixed Media

  1. The name of a book (or a physical copy if you’re feeling generous) you like that is about (or contributes to a better understanding of) design, color theory, visual literacy or with magical realist (basically any spectacle that gives you giddy chills) themes
  2. A drawing of a bicycle (or other bio-motivated vehicle) you love or would love to have
  3. A sticker, postcard or primary scrap that represents or espouses an idea or ethos you both believe in and would defend to your grandma (or equivalent old-timey values stereotype… and no irony: it’s too complicated and she wouldn’t find it funny anyways—she’d tell you to say what you mean)
  4. A picture of an animal (or animals) that you regularly see

Geo-Contextual Bonus

Find a public spot in your neighborhood or regular route. Compose a short (~300+ word) real or imagined anonymous first-person narrative that begins “On this spot, …” (update: I removed the requirement to write the statement in the first-person.) Write the narrative such that it gives a potential reader the same sense of hope, wonder, and authentic symbolism that you would have should you, on that very spot, look down to find a fresh copper penny heads-up and, picking it from the pavement, find a perfectly minted heart upon the other side… and then putting it back on the ground, heads-up, for someone else to discover (i.e. write a story whose reading equates to that experience, not a story retelling of such an experience). Securely post with tape or staples your story to that spot in an easily viewable place. Send me the location (street address or cross-streets), a photograph of the posted story, and a copy of the story.)


Community Organizer = Community Outreach Minister

While wasting time on the political blogs, I ran across this interesting comment in the comments of an anti-community organizing article: Community Organizers are the same thing as Community Outreach Ministers :

The problem with the title “community organizer” is that most Americans are not familiar with it because it is an inner city position/term.

HOWEVER,people are familiar with the title of someone who does exactly the same job in the rural areas of America: the Community Outreach Minister.

This person is employed by a church to find and then help people who need it. Example: the poor elderly lady who needs a new roof; the family who has holes in their floor; the population pocket (community) that has no street lights or a recreation area with a hoop and with a baseball diamond; the extremely rural area that needs a paved road so that the school bus can pick up the children that live along the road.

I hope that this clarifies the job “community organizer.”

I tried googling: +”Community Organizer” +”Community Outreach Minister” and only got one hit, which makes it a North/South split, rather than an Urban/Rural one (though it could be the same commenter since its essentially the same set of examples—or I’m just adding to the echo chamber):

You all don’t know your lingo. A community organizer is the same thing as an community outreach minister in a church. The former is yankee and the latter is southern. The last church I belonged to did exactly what a community organizer does: got the (church) community to put a roof on an elderly (poor) lady’s house, put a floor in a poor man’s trailer, clothed a family whose home had burned down, and organized a group of families who lived on a dirt road to petition their senator for C-funds to pave the road so that the school bus could come up it and get their children. So what is your problem? Ignorance?


Buyer’s Remorse Hacking

I love reading Mac vs. PC pissing contests. The fact is, a computer, for most consumers (not workplace ROI), is a commodity device (though I admit the pissing usually takes place between niche users). That all being said, I enjoyed this thread on a recent Slashdot posting entitled “ Doing the Math On the New MacBook”:

Macs are design items. Some people don’t mind paying a higher price for something which appeals to them.

Price is what you pay, value is what you get. If you subjectively feel that the value of the product matches the price paid then an objective comparison is not significant.

Exactly ! That’s why there isn’t much point in trying to squeeze Macs in an objective comparison : you buy a Mac to get pleasure from purchasing a nice item, whereas you buy the winner of an objective comparison to get pleasure from being a smart customer.

We’re not talking about subjective value-feelings here; we’re talking about intentional manipulation by a sleak advertising campaign that turns people into drones who really do believe that there is something magical in a Mac that other computers don’t have.

Tell me, what is the marginal utility of that special Mac aura?

You’ve been had my friend.

For the record, in my current personal buying habits, I happen to subscribe to the middle quote: do what is within your budget and makes you feel good—even it that’s not buying anything at all. I’ve also come to realize, watching my coworker go through crazy rationalistic machinations about purchasing a new MacBook, it’s the process of making the decision to buy something that’s way more fulfilling than the possession itself. Cue Ze Frank on Choice.


Small Government / Small Paper

The story of the slightly smaller Government-Letter sized paper (from Wikipedia):

There is an additional paper size, to which the name “government-letter” was given by the IEEE Printer Working Group: the 8 in × 10½ in (203.2 mm × 266.7 mm) paper that is used in the United States for children’s writing. It was prescribed by Herbert Hoover when he was Secretary of Commerce to be used for U.S. government forms, apparently to enable discounts from the purchase of paper for schools. In later years, as photocopy machines proliferated, citizens wanted to make photocopies of the forms, but the machines did not generally have this size paper in their bins. Ronald Reagan therefore had the U.S. government switch to regular letter size (8½ in × 11 in). The 8 in × 10½ in size is still commonly used in spiral-bound notebooks and the like.

An alternative explanation in the past for the difference between “government size” (as government-letter size was referred to at the time) and letter size paper was that the slightly smaller sheet used less paper, and therefore saved the government money in both paper and filing space. However, when Reagan prescribed the change to letter size, it was commonly stated that U.S. paper manufacturers had standardized their production lines for letter size, and were meeting government orders by trimming ½” each from two sides of letter-size stock; thus the government was allegedly paying more for its smaller paper size before Reagan abolished it. The different paper size also reportedly restricted the government’s ability to take advantage of modular office furniture designs, common in the 1980s, whose cabinets were designed for letter size paper.


Blog Action Day: Poverty

Today is Blog Action Day and this year’s topic is Poverty. Since I’ve recently written about poverty directly, today I’ll be more lateral:

Today I am wearing:

  1. Cotton American Apparel T-Shirt (with print-design from Woot!)
  2. Denim Banana Republic Jeans
  3. Saucony Synthetic Running Shoes
  4. Old Navy Underwear
  5. Hanes Cotton Socks
  6. Leather Belt purchased from Brooklyn St. Fair with Levi’s Metal Belt Buckle
  7. Penguin Lambswool Sweater

Discussion Set 1: What types of information have I included in this list? What have I omitted? What types of information would you have included (or omitted)? Why?

Discussion Set 2: In my clothing, what could I have done differently, within the broad context of poverty? Why?

Discussion Set 3: How have you approached this exercise: Realistically, Positively, Pessimistically, Cynically, Pragmatically, Comprehensively, Reductionistically, etc? How did the context or presentation of this exercise affect how you did (or did not) perform it? How might someone else approach this exercise and why?

Discussion Set 4: Is this an appropriate exercise for addressing poverty?


Graphical Organization of the Talmud

Interesting explanation about the traditional layout of the Talmud. From Andrew on the Marks and Meaning mailing list

I’m reminded as you discuss this of the arrangement of texts in a traditional manuscript copy of the Talmud. Most printed copies are a bit different, but originally a Talmud page was divided into nine squares like a tic-tac-toe grid. Sometimes the central box was further subdivided, but I’m getting ahead of myself.

The central box served as the location of the primary text to be analyzed in the original Hebrew — usually it was a Torah or Haftorah portion. The boxes to the left and right were explanations of the vowel-pointing for this piece of text; in other words, they were commentaries on what the Hebrew ./meant./ — what actual words were in play here, along with a brief definition of unusual or rare words. The boxes above and below the main text were set up to act as containers for alternate versions of the story, or stories that played off of elements in the center box.

The four corner pieces were commentaries on the main text from Rabbis Hillel, Gamaliel, and the other two — eminent masters riffing jazz- like off of the core beat at the center, or arguing the left-right interpretations, or further explicating the up-down side-stories.

All of the boxes — ALL — would shift size on the page to accommodate all the various elements. If there was a long commentary from one of the rabbis but little else, that box would expand, and the Torah portion would shrink until it was only the verse, or even the word, relevant to that commentary. Conversely, (though it didn’t happen often), if there were a long story in the Torah with little commentary, several verses would get squeezed into one large box, with eight small and almost empty boxes circling it.

The point was, there were nine books crammed into one. Hillel always occupied the same square on the page. The Babylonian Haggadah (stories) was always above the Torah, the Palestinian Haggadah always below. You could read one commentator exclusively, or read the Torah or Haftorah exclusively, or try to read all the commentaries on all of Torah simultaneously.

Ed also posted some more visual links:

An annotated page: http://www.ucalgary.ca/~elsegal/TalmudPage.html

Talmud style layout in HTML (with fixed size boxes, so not precisely) http://www.ucalgary.ca/~elsegal/TalmudMap/Samples.html