The medium is the method

Jeff Hawkins, founder of Palm Computing, from Designing Interactions by Bill Moggridge:

I think paper is just this wonderful medium; it’s been honed for a thousand years. It’s really great! To try to do what you do with paper, with just drawing—line width, sketching, and so on—it’s very hard to get a good experience. Where the tablet type of computer really shines is where you’re not trying to capture the paperness of paper, but you’re trying to get the electronic or the back end of it. Form filling is a great example, because actually forms are pretty hard to do on paper. You never have the right space, it’s hard to know where to put things, there’s not enough room for instructions. So, there’s an example where an electronic version of a paper equivalent would be better. But in terms of the general idea that I’m going to sketch, draw and have a free-flowing paperlike experience—I’m skeptical about that.

The move towards empowerment

The New York Review of Books on When Everything Changed: The Amazing Journey of American Women from 1960 to the Present by Gail Collins:

And then came Betty Friedan. Her book, Collins writes, hit in 1963 “like an earthquake.” The shameful, confusing malaise felt by many women after the war now had a legitimate source, and the source had a name: The Feminine Mystique. Friedan busted the myth of the happy housewife so thoroughly that it took decades before women who were happy housewives dared to say anything about it. Women, Friedan said, “were being duped into believing homemaking was their natural destiny.” The dueling desires of motherhood and selfhood were articulated at last, and the feminist movement turned from the clear-cut demands of suffragism and equal pay to the less-defined realm of empowerment.

Accordingly, criticism of Third Wave Feminism is quite similar to that of self-actualization (from Rushkoff’s Life, Inc.):

Instead of fueling people to do something about the world, as the Weathermen and Yippies had hoped, spirituality became a way of changing one’s own perspectives, one’s own experiences and one’s own self. By pushing through to the other side of personal liberation, the descendants of Reich once again found self-adjustment the surest path to happiness.

Colin Rhinesmith

Emerging leader. Mapping access photo.

Task identification and completion

Where do your strengths lie? I’d put myself in the upper half rather than the lower: I’m better at Task Identification than Task Completion. And by “completion”, I mean 1 of the 3 Ds: Do, Delegate or Dump.

Typology versus taxonomy

From “Typologies, taxonomies, and the benefits of policy classification” by Kevin B. Smith (Policy Studies Journal, Sep 2002):

There are two basic approaches to classification. The first is typology, which conceptually separates a given set of items multidimensionally… The key characteristic of a typology is that its dimensions represent concepts rather than empirical cases. The dimensions are based on the notion of an ideal type, a mental construct that deliberately accentuates certain characteristics and not necessarily something that is found in empirical reality (Weber, 1949). As such, typologies create useful heuristics and provide a systematic basis for comparison. Their central drawbacks are categories that are neither exhaustive nor mutually exclusive, are often based on arbitrary or ad hoc criteria, are descriptive rather than explanatory or predictive, and are frequently subject to the problem of reification (Bailey, 1994).

A second approach to classification is taxonomy. Taxonomies differ from typologies in that they classify items on the basis of empirically observable and measurable characteristics (Bailey, 1994, p. 6). Although associated more with the biological than the social sciences (Sokal & Sneath, 1964), taxonomic methods–essentially a family of methods generically referred to as cluster analysis–are usefully employed in numerous disciplines that face the need for classification schemes (Lorr, 1983; Mezzich & Solomon, 1980).

The article then goes on to explain the difficulty of applying the more strict taxonomic classifications to, in this case, policy:

…the empirical qualities of many policies are not immediately apparent. Scholars such as Steinberger (1980), T. A. Smith (1982), and, especially, Schneider and Ingram (1997) make a persuasive case that the very concept of a policy category is a social construction, something rooted in individual perceptions. What distinguishes a redistributive from a regulatory policy is an individual judgment, not an observable, policy-specific equivalent to height or length. This argument is at the heart of critiques of Lowi’s work, and it creates obvious difficulties in making the shift from a typology to a taxonomy.

I also like this lecture outline from a University of Illinois at Urbana Champaign entitled “ What Isn’t in a Name?: Terminological Misapprehensions Between 20th-Century Linguistics” that explains why the terms “taxonomy” and “typology” are not unbiasedly embraced:

II. CASE-STUDY 1: TYPOLOGY vs. TAXONOMY — positively- vs. negatively- valued by linguists; negatively- vs. positively-valued by biologists

  1. Typology as a laudable goal in linguistics:

a. From the Research Centre for Linguistic Typology (RCLT, La Trobe University) mission statement: “putting forward inductive generalisations about human language”.

b. From Association for Linguistic Typology mission statement: “the scientific study of … cross-linguistic diversity and the patterns underlying it”.

c. Existence of societies like the Association for Linguistic Typology, journals like Linguistic Typology or Sprachtypologie und Universalienforschung, and research centers devoted to typology (RCLT, some of the Max Planck institutes (e.g., at Nijmegen and at Leipzig), etc.)

  1. Typology as a tainted term (and concept) in modern biology.

a. In most 20th- (and 21st-) century biology, typology invokes the typological species-concept, an essentialist notion that, along with many other scholars, Mayr (1982) holds responsible for delaying the proposal, defence, and acceptance of legitimate evolutionary ideas prior to Darwin’s 1859 Origin of Species.

b. Mayr 1982:256: In “the essentialist species-concept, … each species is characterized by its unchanging essense (eidos) and separated from all other species by a sharp discontinuity. Essentialism assumes that the diversity of inaminate as well as of organic nature is the reflection of a limited number of unchanging universals (…[cf.] Hull 1975). This concept ultimately goes back to Plato’s concept of the eidos, and this is what later authors had in mind when they spoke of the essence, or ‘nature’, of some object or organism. All those objects [that] belong to the same species … share the same essence”.

c. The link from essence to type is made as follows; cf. Mayr 1982: 256: “The presence of the same essence is inferred on the basis of similarity. Species, thus, were [once] simply defined as groups of similar individuals that are different from individals belonging to other species. Species, thus conceived, represent different ‘types’ of organisms. Individuals… do not stand in any special relation to each other; they are merely expressions of the same eidos. Variation is the result of imperfect manifestations of the eidos”.

  1. Taxonomy/taxonomic as a frequent term of reprobation in linguistics.

a. Recall Chomsky’s 1962, 1964 attacks on Post-Bloomfieldian American structuralist phonemics as involving, not (usually) the classical or autonomous phonemic level, but the taxonomic phonemic level. Here, the intended criticism is rather explicit.

b. Only implicit, though, are criticisms like those that we both heard from our own (ca. 1975) linguistics-professors, exhorting us not to act like Post-Bloomfieldian American structuralists; e.g.: “Make generalizations going beyond the original set of facts that you were given; don’t just rearrange the data!” — recall that Greek taxo-nom-ía originally involved, literally speaking, the ‘arrangement-law…’, or ‘law of arrangement…‘….

  1. Yet taxonomy has long been an extremely positive term in modern biology (and the one positively evaluated use of type in biology involves type specimens, which are employed taxonomically!).

a. Taxonomy is often employed synonymously (e.g., by Mayr) with systematics (and/or classification): “The terms systematics and taxonomy are considered by me as approximately synonymous…[; i]n America…[,] the term taxonomy seems to be preferred…[; i]n the rest of the world…[,] the term systematics seems to be more widely used” (Mayr 1942/1982: 6n.1).

b. And, as for the importance of systematics: “It is the basic task of the systematist to break up the almost unlimited and confusing diversity of individuals in nature into easily recognizable groups, to work out the significant characters of these units, and to find constant differences between similar ones. Furthermore, [(s)]he must provide these units with ‘scientific’ names which will facilitate their subsequent recognition by workers throughout the world…. Even this ‘lowest’ task of the systematist is of tremendous scientific importance. The entire geological chronology hinges on the correct identification of the fossil key species. No scientific ecological survey should be carried out without the most painstaking identification of all the species of ecological significance. Even the experimental biologist has learned to appreciate the necessity for sound, solid identification work” (Mayr 1942/1982: 9).

Fierce editing

Peter Elbow on the editorial act, from Writing without teachers (1973):

The essence of editing is easy come easy go. Unless you can really say to yourself, “What the hell. There’s plenty more where that came from, let’s throw it away,” you can’t really edit. You have to be a big spender. Not tightass.

More…

You can’t be a good, ruthless editor unless you are a messy, rich producer. But you can’t be really fecund as a producer unless you know you’ll be able to go at it with a ruthless knife.

More…

Editing must be cut-throat. You must wade in with teeth gritted. Cut away flesh and leave only bone. Learn to say things with a relationship instead of words. If you have to make introductions or transitions, you have things in the wrong order. If they were in the right order they wouldn’t need introductions or transitions. Force yourself to leave out all subsidiaries and then, by brute force, you will have to rearrange the essentials into their proper order.

Every word omitted keeps another reader with you. Every word retained saps strength from the others. Think of throwing away not as negative—not as crumpling up sheets of paper in helplessness and rage—but as a positive, creative, generative act. Learn to play the role of the sculptor pulling off layers of stone with his chisel to reveal the figure beneath. Leaving things out makes the backbone or structure show better.

Try to feel the act of strength in the act of cutting: as you draw the pencil through the line or paragraph or whole page, it is a clenching of teeth to make a point stick out more, hit home harder. Conversely, try to feel that when you write in a mush, foggy, wordy way, you must be trying to cover something up: message-emasculation or self-emasculation. You must be afraid of your strength. Taking away words lets a loud voice stick out. Does it scare you? More words will cover it up with static. It is no accident that timid people are often wordy. Saying nothing takes guts. If you want to say nothing and not be noticed, you have to be wordy.

Typology of Social Giving Transactions

  • Giving: a gift. “Please take this dollar. Have a nice day.”
  • Mercy: a gift to someone of lower social class. “Please take this dollar. But don’t buy beer with it.”
  • Charity: a gift to someone of similar social class. “Here is 50 dollars for your cause. Have you tried the shrimp?”
  • Donation: an exchange with the expectation of tax deductability. “Here is 50 dollars. Can I please have a receipt?”
  • Philanthropy: a gift of social magnificence. “Here is 1,000 dollars. Do you have my name spelled correctly for the placque?”

Note: These types do loosely overlap; charitable donations probably make up the majority of transactions.

Straightforward Project Satisfaction and Fulfillment

Another sketch from my notebook.

Management Theories and Interventions

Behavioral
  • Performance management

  • Reward policies

  • Values translated into behaviours

  • Management competencies

  • Skills training

  • Management style

  • Performance coaching

  • 360 degree feedback

Cognitive
  • Management by objectives

  • Business planning and performance frameworks

  • Results based coaching

  • Beliefs, attitudes and cultural interventions

  • Visioning

** Psychodynamic**
  • Understanding change dynamics

  • Counselling people through change

  • Surfacing hidden issues

  • Addressing emotions

  • Treating employees and managers as adults

Humanistic
  • Living the values

  • Developing the learning organization

  • Addressing the hierarchy of needs

  • Addressing emotions

  • Fostering communication and consultation

From Making Sense of Change Management by Esther Cameron and Mike Green.

iPhone apps allow giving, just not charity

Annie Lynsen of Smallact on the “Apple hates (nonprofit) innovation” kerfuffle:

This past week, it was revealed that Apple would no longer allow charities to take donations through iPhone apps. Their rationale is that they can’t verify the donations are actually going to the charity they claim to be going to, and while that seems logical on the face of things, it presents a major roadblock for nonprofits seeking to build their donor bases. So if your app’s primary purpose is to solicit donations, you may want to rethink your strategy, and consider creating something that encourages volunteering, activism, or awareness-building instead.

In that last sentence, you can replace “app” with nearly any other activity and it still is good advice.

From my reading of things, Apple allows you to solicit giving (“Give the maker of this app 5 dollars”), it just doesn’t allow you to solicit charity (“Give the maker of this app 5 tax-deductible dollars so that they can give it to a nonprofit who will give it to the poor minus administrative overhead.”). I don’t particularly blame Apple, since verifying 501(c)3s is a pain… or at least PayPal seems to think so since they make me fax our IRS determination letter about every 6 months.

Update (12/3/2010): Looks like Apple is being more of a jerk than I originally thought.


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