If you are familiar with an app, armed with your desire paths and motor memory, you have a lot of capacity to just ignore new menu items, new panels, and new complexity – provided it doesn’t get in your way. New AI option? Turn it off. New tab? Never click on it. New alternate way of doing things? Just continue with the old way.

But as a new user, you don’t have that history, or that experience-backed confidence that a bunch of stuff can simply be ignored as it’s not crucial to everyday operation. Add to this the industry’s perverse incentives that often present new additions as the most important ones, and it’s much harder to make a sense of it all as a newcomer. And all the while, the creators and existing users might not see the problems you do.