Steve Jobs’ Secret for Eliciting Questions, Overheard at a San Francisco Cafe
https://medium.com/the-mission/steve-jobs-secret-for-eliciting-questions-overheard-at-a-san-francisco-cafe-80b1af67433
Then he would point to one person in each session and say:
Tell me what’s not working at Pixar. Famous CEO continued: “That person might offer something like, ‘The design team isn’t open to new technology we’re building.’ Jobs would ask others if they agreed. He would then choose someone else and say: Tell me what’s working at Pixar. According to Famous CEO, Jobs would alternate between the two questions until he felt like he had a handle on what was going on.