The secret ingredient that makes some teams better than others | ideas.ted.com
http://ideas.ted.com/the-secret-ingredient-that-makes-some-teams-better-than-others/
In large organizations, I’ve seen pairs of people choose to work out their problems this way. A functional head will challenge a regional head and then they will reverse roles. This way, they learn the exigencies and contingencies of both positions; they start to see common themes, ways they can help and support each other, and empathy grows.