Computers Are Too Difficult and People Are Computer Illiterate

There is a risk in presenting facts as a neat story. The problem is often that storytelling is often too effective a tool for presenting ideas and ‘facts’, trumping data, statistics, and research. Turning the usual ‘kids know more about computers than teachers’ story onto its head is a neat story, especially since it happens to be terrifyingly true, but it also obscures important problems with how modern computing works. Namely, that computers are much too complex and difficult to use.